Late checkouts can be granted at a charge, but are not guaranteed.
If a guest does not check out at the appropriate time, RMRL has the right to automatically apply the Late Check Out charge at $35 plus GST for 1pm and $75 plus GST for 3pm. After 3pm a full nights charge will be applied.
During the Ski Season the office is open 8am to 5pm Sunday to Wednesday and 8am to 8pm Thursday to Saturday. In the summer, the office is open 9am to 5pm Sunday to Wednesday and 9am to 8pm Thursday to Saturday. Outside of these dates, 9am to 5pm.
Pets are not allowed in the majority of our units. All pets need to be pre-approved by RMRL (in which a $75 post pet clean will be charged) and must be well behaved during their stay and are not to be left alone in the unit. $1,000 charge will apply to any guest who brings a pet without prior consent from RMRL.
All units have been thoroughly cleaned and stocked prior to check in. There is no daily Housekeeping service but can be requested for an extra charge but may not be granted during busy periods of business.
All units in our rental program have maximum occupancy limits and any violation of these limits may result in eviction of the entire party.
RMRL offers wireless a complimentary high-speed Internet access.
Skis and Snowboards are not to be stored or brought inside of the Condo and are to be stored in assigned storage locker or garage. Guests are asked to refrain from wearing outdoor footwear (i.e. ski boots) inside. RMRL caters to family and mature adult groups, undue noise, unruly behaviour or damage to a unit will result in immediate eviction of the entire party, and all prepaid rents, deposits and purchases shall be non-refundable.
A 25% non refundable deposit is due at time of booking. Final balance is due and non refundable 30-days prior to arrival. If reservations are made within the 30-days, then full payment is due and non refundable.
The owners and managers of the rental accommodations shall not be held liable for damage, injuries, or weather related problems occurring during, or affecting the renter’s booking or stay.