Red Mountain Resort Lodging Policies
Hours of Operations:
During the Ski Season the office is open daily 8am – 9pm. The rest of year the office is open Monday – Friday 8:30am – 4:30pm.
Check In:
4pm daily.
Check Out:
11am daily. Late checkouts can be granted at a charge, but are not guaranteed. If a guest does not check out at the appropriate time, RMRL has the right to automatically apply the Late Check Out charge at $35 plus GST for 1pm and $75 plus GST for 3pm. After 3pm a full nights charge will be applied.
Pet Policy:
Pets are not allowed in the majority of our units. We do have a few pet friendly units at the cost of $15 per day. All pets need to be pre-approved by RMRL and must be well behaved during their stay and are not to be left alone in the unit. $1,000 charge will apply to any guest who brings a pet without prior consent from RMRL.
Housekeeping:
All units have been thoroughly cleaned and stocked prior to check in. There is no daily Housekeeping service but can be requested for $60 per clean which includes replacing all linen.
Occupancy Maximums:
All units in our rental program have maximum occupancy limits and any violation of these limits may result in eviction of the entire party.
High Speed Wireless Internet:
RMRL offers wireless high-speed Internet access at $5 per day, $30 per week or $49 per month.
Renters Responsibility:
Skis and Snowboards are not to be stored or brought inside of the Condo and are to be stored in assigned storage locker or garage. Guests are asked to refrain from wearing outdoor footwear (i.e. ski boots) inside. RMRL caters to family and mature adult groups, undue noise, unruly behaviour or damage to a unit will result in immediate eviction of the entire party, and all prepaid rents, deposits and purchases shall be non-refundable.
Deposit and Cancellation Policy:
15% non-refundable deposit of total stay is due at time of booking. Full payment will be processed 30 days prior to arrival. Cancellation 15 – 29 days prior to arrival is subject to forfeiture of deposit plus $75 administration fee. Cancellations within 14 days prior to arrival will result in forfeiture of entire stay. Payment is fully non-refundable after check-in.
Disclaimer:
The owners and managers of the rental accommodations shall not be held liable for damage, injuries, or weather related problems occurring during, or affecting the renter’s booking or stay.
Red Mountain Resort Central Reservations
Box 670, 4300 Red Mountain Road, Rossland, BC V0G 1Y0
1-877-969-7669 or direct (250) 362-7013 FAX: (250) 362-2121
Email: reservations@redresort.com
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